Thunder Sale on All Amino Acid Product - Killer Sale - June 11, 2011  
Shipping & Return Information

 

Important Information:
• Orders are processed for shipment during normal business hours only ( Mon - Fri, excluding Holidays).
• Customers are responsible for all additional shipping costs that may occur from an incorrect address or refused shipment.
• UPS deliveries are NOT available to PO Boxes or APO addresses.
• UPS does NOT deliver on Saturdays or Sundays.
• AHC is not responsible for packages held by Customs.
• AHC does not pay for international duty, Customs clearance, brokerage fees or taxes. If a shipment incurs any such charges the customer is responsible.

 

Discreet Shipping
All orders are processed securely and discreetly. Providing correct contact, billing and shipping information will ensure a smooth transaction. Any information that is missing may delay the order until all information is collected and processed. We adhere to strict privacy guidelines to ensure our customers' privacy. All orders will be wrapped in secure unmarked containers and labeled privately. There are no visible markings that indicate the content of the cases.

Domestic Shipping:
Both USPS and UPS shipping options are available for the continental United States. USPS ship options also include P.O. Boxes, Puerto Rico, Hawaii, Alaska, Guam and the U.S. Virgin Islands, as well as Military APO and FPO zip codes.


United Parcel Service UPS

Just fill your shopping cart and checkout. We calculate the shipping rates for you before asking for payment information. UPS delivery times are guaranteed and packages can be tracked online. For U.S. residents only. PLEASE NOTE: UPS cannot deliver to PO Boxes or Military APO and FPO zip codes. We do not use UPS for Puerto Rico, Canada or other International destinations. Please choose USPS shipping for those areas.

United States
Postal Service USPS
Just fill your shopping cart and checkout. We calculate the shipping rate for you before asking for payment information.


USPS Priority Mail
(2 - 4 days average)
Package NOT insured. Delivery Confirmation. Delivery may take up to 10 business days after order is shipped. Delivery times are Mon. - Sat. for the continental United States. Delivery times to other states or territories may vary.


UPS Ground
(1 - 5 business days average)
Packages Insured. Tracking Number. Delivery in 1-5 days in the Continental U.S. after order is shipped. Delivery times to other states or territories may vary.


UPS 2nd Day
(2 business days)
Package Insured. Tracking Number. Delivery in 2 business days after order is shipped. Delivery times are Mon - Fri for the continental U.S. Delivery times to other states or territories may vary.


UPS Overnight
(next business day)
Package Insured. Tracking Number. Delivery next business day after order is shipped. Delivery times are Mon - Fri for the continental U.S. Delivery times to other states or territories may vary.

 


International Shipping


USPS Air Mail
(1-4 week average)
Package NOT Insured. No Delivery Confirmation. Delivery in 1-4 weeks average, but may take up to 6 weeks to certain countries (not including delays due to Customs).


UPS International Priority
(2 - 5 business days)
Package Insured. Tracking Number. Delivery in 2 - 5 business days after order is shipped to most countries (not including delays due to Customs).


USPS Global Priority
(Up to 4 weeks)
Package NOT Insured. No Delivery Confirmation. Delivery within 4 weeks after order is shipped to most European countries (not including delays due to Customs).


Shipping Terms Defined

• Package Insured (OPTIONAL - AT CUSTOMER'S DISCRETION)- If the package is damaged or lost during shipment, the customer will not be liable. The merchandise will be re-shipped free of charge, or the customer will be credited for the value of the goods pending investigation.
• Package NOT Insured - There are no insurance services offered for the carrier or method of shipment.
• USPS Delivery Confirmation - Delivery Confirmation information is available for the method. The USPS will have an initial and a delivery confirmation scan, but will not have a scan from every location during transit.
Note: The USPS does NOT offer Delivery Confirmation when shipping to APO/FPO military addresses.
• UPS Tracking Number - Tracking Numbers are available for the method. UPS will scan each location your package passes through and will have detailed information about your shipment.
• Business Day - UPS has a 5 day work week (Mon - Fri) and packages will only be delivered on these days. The USPS has a 6 day work week (Mon - Sat) and packages will only be delivered on these days.

 

30 day, No Hassle, Return Policy:

Unopened Defective**:
A full 100% refund of the purchase price will be immediately issued, including all shipping costs, upon receipt of your return.

Opened Non Defective:
If you are not 100% satisfied, you can return the unused portion of the product(s) in its original container for a full product refund! No questions asked, no hassles! You will only be responsible for shipping and handling (requires UPS traceable shipping). Returns must be received within 30 days from original purchase.

Unopened Non Defective:
100% full product refund! No questions asked, no hassles! You will only be responsible for shipping and handling (requires UPS traceable shipping).

**Defective is defined as damaged pill blister, crushed, broken or deformed pills, visible condensation, broken seal, severe discoloring or other deformity. This does not include external packaging (box) damage.

 

Please note an RMA number is required for returns, so please contact customer support.

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